Returns & Exchanges

At Carlin Brothers Coffee, we strive for the perfect brew every time, but if you are not satisfied with your purchase, we offer returns on non-perishable merchandise and store credit for coffee products within 30 days.

1

Initiate Your Request

Contact our support team with your order number and details about the item you would like to return or exchange.

2

Prepare Your Package

Ensure all non-perishable items are in their original packaging; please note that for food safety, coffee bags must be unopened to qualify for a full refund.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing